Last Updated: June 21, 2026

Orders

All orders are subject to product availability and acceptance. We reserve the right to limit quantities, cancel orders, or discontinue products at any time.

Once an order has been placed, we may be unable to modify or cancel it. Please review your order carefully before completing your purchase.

Product Information

We strive to accurately represent all products through descriptions and photography. Due to variations in screens, lighting, and the handmade or natural nature of certain goods, colors, textures, packaging, and appearances may vary slightly from what is shown online.

Shipping

Orders are typically processed within 3–5 business days unless otherwise noted.

Shipping times provided at checkout are estimates and are not guaranteed. Delivery delays caused by carriers, weather, or other circumstances outside our control are not the responsibility of Little Bird Wellbeing.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect addresses submitted at checkout.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of both the product and packaging.

Once an order has been transferred to the shipping carrier, Little Bird Wellbeing is not responsible for delays, lost packages, or carrier-related issues. We will do our best to assist customers in resolving shipping concerns whenever possible.

Returns & Exchanges

We hope you love your purchase. If you are not completely satisfied, eligible items may be returned within 14 days of delivery.

To be eligible for a return:

• Items must be unused and in their original condition.

• Items must be returned in their original packaging whenever possible.

• Proof of purchase is required.

Customers are responsible for return shipping costs unless the item arrived damaged or an error occurred during fulfillment.

Refunds will be issued to the original payment method once the returned item has been received and inspected.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Opened or used apothecary products

• Personal care products

• Consumable goods

• Gift cards

• Sale or clearance items

• Any item marked as final sale

For health, safety, and quality assurance reasons, we cannot accept returns on products that have been opened, used, or altered.

Refund Processing

Approved refunds are typically processed within 5–10 business days after receipt of the returned item. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to a fulfillment error or damaged product.

Pricing & Availability

Prices, product offerings, and inventory levels are subject to change without notice.

While we make every effort to ensure accuracy, occasional pricing or inventory errors may occur. We reserve the right to correct any errors and cancel affected orders if necessary.

Gift Cards

Gift cards are non-refundable and may not be redeemed for cash except where required by law.

Contact

For questions regarding an order, return request, or product inquiry, please contact:

sarah@littlebirdwellbeing.com

We are always happy to help and will do our best to respond within 2–3 business days.